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Terms and Conditions

Last updated: March 2, 2026

These terms and conditions (the "Terms") govern your use of the website thermonord.com (the "Website"), operated by ThermoNord ("ThermoNord", "we", or the "Company"), headquartered in Moreni, Dâmbovița County, Romania.

1. Acceptance of the Terms

By accessing and using the Website, you confirm that you have read, understood, and accepted these Terms. If you do not agree with them, please do not use the Website.

2. Description of the Services

The Website provides:

  • Information about ThermoNord products, including Passivhaus-certified windows.
  • An online configurator for estimating your desired products.
  • Contact forms for requesting personalised quotes.
  • Informational content, including blog posts, guides, and technical articles.

The configurator provides indicative estimates only. The final price and exact commercial terms are set out in the personalised quote issued by our team.

3. Intellectual Property

All materials on the Website, including text, images, graphics, logos, design, and source code, are the property of ThermoNord or are used under licence and are protected by copyright and intellectual property laws.

Copying, reproducing, distributing, or commercially using any material from the Website without our prior written consent is prohibited.

4. Use of the Website

You agree to use the Website in accordance with applicable laws and not to:

  • Submit false or misleading information through forms.
  • Attempt unauthorised access to our systems or data.
  • Use the Website for illegal or harmful activities.
  • Interfere with the normal functioning of the Website.

5. Quote Requests

Submitting a request through the forms on the Website does not constitute a binding order and does not create contractual obligations. A contractual relationship is formed only after you accept our offer and we confirm it in writing.

6. Products and Prices

  • The technical specifications presented on the Website are indicative and may be updated without prior notice.
  • Prices shown in the configurator are estimates. The final price is communicated through a personalised quote.
  • Product images may differ slightly from actual products, including color and texture, due to digital reproduction constraints.

7. Limitation of Liability

The Website is provided "as is". ThermoNord does not guarantee:

  • Uninterrupted availability of the Website.
  • The complete absence of technical errors.
  • The absolute accuracy of the information presented, although we make reasonable efforts to keep it accurate.

To the extent permitted by law, ThermoNord is not liable for indirect, incidental, or consequential damages resulting from the use of, or inability to use, the Website.

8. External Links

The Website may contain links to third-party websites. We do not control their content and accept no responsibility for it.

9. Data Protection

The processing of personal data is described in the Privacy Policy, which forms an integral part of these Terms.

10. Cookies

We use cookies in accordance with our Privacy Policy. Analytics and marketing cookies are activated only with your explicit consent through the cookie banner displayed on your first visit.

11. Force Majeure

ThermoNord is not liable for failure to perform its obligations due to force majeure events, including but not limited to natural disasters, pandemics, acts of authorities, or communication outages.

12. Governing Law

These Terms are governed by the laws of Romania. Any dispute will first be addressed amicably and, if that is not possible, will be submitted to the competent courts in Romania.

13. Changes

We reserve the right to modify these Terms at any time. The updated version will be published on this page together with the date of the latest revision. Your continued use of the Website constitutes acceptance of those changes.

14. Contact

ThermoNord
Moreni, Dâmbovița County, Romania
Email: sales@thermonord.com
Phone: +40 729 949 645